COVID-19 Information

UPDATE (04/11/2020) - 

Hello,

As you may all be aware, we are once again forced to close the doors for 4 weeks starting tomorrow (05^th November) whilst we commence a national lockdown.

Just like before we ask all those who wish to seek a freeze on their membership for a 30 day period to contact lewis@apresort.co.uk . This exercise creates a lot of work in the office and therefore we ask you to be patient for a response from Lewis. Please note, this email must be received by Friday 20^th November.

We would like to take this opportunity to thank you each and every one of you for your support during these times, and a big shout out to all the members who have continued their membership despite the lockdowns, it has not gone unnoticed.

Whilst we are closed for business, all active members are welcome to walk the golf course for their daily exercise following the government guidelines. We ask that you do not walk on the Golf Course greens and you must leave before dark. DO NOT bring your golf clubs!

Stay safe, and we will see you very soon.

Kind Regards,

The Dudley Family

UPDATE (15/07/2020) - 

Dear Member,

Following the recent announcement that Health Clubs may re-open, we have great pleasure in announcing we will be re-opening from Saturday 1^st August.

We will of course be implementing strict measures, following the necessary guidelines.  

Some important guidelines to note are as follows:-

• Members must ring to book appointments for any Health Club facility (Gym, Pool, Classes etc)
• Time slots are 1 hour sessions
• Limited number of persons in the Gym / Pool area at any one time
• Limited number of persons in the changing rooms at any one time, it is advised to shower and change at home where at all possible.
• Maximum of 10 persons to attend an exercise class at any one time, exit must be through the rear of the function room. (Amended timetable to follow)
• Strictly no gathering after exercise classes.
• Opening Times 7am  - 7pm, closed from 12pm – 1pm every day for cleaning.

Guidelines may be subject to change following government announcements and or following a successful reopening of the club.

Exercise class timetable will be posted on our website and social media platforms very soon.

All frozen memberships will restart from 1^st August, if you wish to remain frozen please email lewis@apresort.co.uk.

All members can ring 01531 671944 from 9.30am on Tuesday 21^st July to book an appointment to use the facilities, following your visit you may rebook at reception or call at your convenience. Please note, all slots are 1 hour sessions.

We would like to take this opportunity to thank you for co-operation and we look forward to seeing you all soon.

Kind Regards,

Lewis Dudley
General Manager
Alexander Park Resort

UPDATE (25/03/2020) - 

I would like to thank you for your patience. Please be advised we have been inundated with requests and are working as quickly as possible and will not be able to respond to everybody individually.

For those who have emailed to freeze your Direct Debit membership payments, I can confirm this has been actioned and your will not be charged for April and following months. Please refrain from cancelling your Direct Debit at the bank.

For those who have emailed to freeze your prepaid annual memberships, I can confirm this has been actioned and your membership will be extended for the amount of days we are closed.

Finally, for those who have emailed to offer their support and continue paying for membership we would like to thank you for generosity through these difficult times, it means a lot.

I would like to thank you again for your patience and politely request that you refrain from chasing for an update, so we can get to your request quicker.

If you have not already done so, it is essential you email lewis@apresort.co.uk if you would like to freeze your membership.

In the meantime, I hope you all keep well.

UPDATE (21/03/2020) - 

Dear Member,

 Following the announcement from the Prime Minister Friday evening (20/03/2020), we are devastated to announce the closure of Alexander Park in a fight against COVID-19. 

This is the first time since we opened in February 2011 we have shut the doors on our members, excluding Christmas and New Years, and as I sit here writing this I can't help but feel emotionally overwhelmed. The safety of our staff, members and visitors and everybody out there is absolutely critical and therefore we fully support our government's decision.

We would like to take this opportunity to thank all of our members who have emailed and called  yesterday evening and this morning offering their full support and dedication to Alexander Park, your ongoing support over the years has helped us grow this beautiful local family run complex to where it is today.

 With the closure time scale unknown at this stage, we understand this is a financially difficult time for us all and should you wish to freeze your membership we kindly ask you to email lewis@apresort.co.uk in order to do so. Please do refrain from cancelling your membership at the bank as we use a third party Direct Debit collector, in doing so you will automatically be charged additional fee's. We also ask Pre Paid members also email too. 

 Once again, thank you all for your continued support and we hope to see you on the other side.

 The Dudley Family

Information for members (16/03/2020) - 

We are reviewing the coronavirus situation regularly and are following the advice and guidance of Public Health England (PHE) and Health Protection Scotland (HPS)

Our gym remains open and we’ve made some changes to our cleaning routines to ensure your workout session is as safe as possible.

What are Alexander Park doing to keep you safe? 

• We continue to maintain our robust cleaning and sanitation schedule across all our gym facilities and equipment, with a particular focus on door handles, lockers and high use gym equipment.
• We will provide extra cleaning equipment on gym floors to enable you to clean equipment after your workout. Members are also welcome to bring and freely use their own sanitising wipes and hand sanitiser.

  What can you do to help?

  As a member you can help reduce the spread of the coronavirus infection by following the guidance from PHE and HPS (which is also being displayed on our TV screens):

• Wash your hands with soap and water often – do this for at least 20 seconds
• Always wash your hands when you get home or into work
• Use hand sanitiser gel if soap and water are not available
• Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
• Put used tissues in the bin straight away and wash your hands afterwards
• Try to avoid close contact with people who are unwell
• Do not touch your eyes, nose or mouth if your hands are not clean.

Exercise Classes - 

We are still going ahead with all of our classes, however there will be some changes enforced for the protection of staff and members. If possible we would advise members to bring their own exercise mats.

Information & Support

This is an evolving situation and members are asked to continue to visit and regularly check the following websites for the latest updates and guidance:

• NHSUK/coronavirus
• Foreign and Commonwealth Office (FCO) website 
• GOV.UK website 
• The World Health Organization